We want to give you a chance to get used to using your pillow, because sometimes falling in love takes some time. If you are still not happy with your pillow after 50 nights, please contact us at We will be happy to help find the right pillow for you. If you are simply not happy with the product you can also expect a not hassle-free refund. Simply just send the Pillow back to us here at:
Averard West,
Taylors Hill,
When returning product shipping cost is the customer’s responsibility.

We want to stand by our product and for our customers to love their pillow. 

Please note that this policy applies only to purchases from If you purchased your pillow from another retailer, their return policy may be different and you’ll need to contact them directly for information and help with returns.

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